BI C&S launches outdoor AI voice kiosk for smart bus stops

BI C&S has introduced AIBUS™, a voice-first AI kiosk built for noisy outdoor transit spaces and designed to improve access for older adults, visually impaired users and foreign visitors. The Pangyo-based company is targeting Korean municipal deployments now and overseas smart city markets from 2028.

Why it matters: - BI C&S is aiming at a common weak spot in smart city infrastructure: public kiosks that are hard to use outdoors and harder to use for transportation-vulnerable residents. - The AIBUS™ platform is built for bus stops and transfer centers, where noise, accessibility and multilingual support can shape whether riders can get information quickly. - The company is positioning the product for public-sector use, where privacy, customization and fast response times matter.

What happened: - BI C&S, an IT company in Pangyo Techno Valley founded in 1999, unveiled AIBUS™, a conversational AI information kiosk for outdoor public transportation spaces. - The kiosk lets users ask questions by voice and receive spoken answers at sites such as bus stops and transfer centers. - The product is developed by BI C&S’s Synergy AI Business Division. - The company said AIBUS™ is designed to work in roadside environments with noise levels of 80 to 100 dB.

The details: - AIBUS™ uses triple acoustic pre-processing: beamwidth optimization, adaptive noise canceling and bus stop noise pre-profiling. - BI C&S said those features improve signal-to-noise ratio by about 10 to 15 dB. - The company said the system achieves voice recognition accuracy above 95% in high-noise outdoor settings. - BI C&S built the full voice AI pipeline in-house, from acoustic pre-processing to Korean speech-to-text, conversational LLM and multilingual text-to-speech. - The system does not rely on external APIs. - BI C&S said that architecture enables a 1.5-second response time, stronger data privacy for public institutions and easier customization. - AIBUS™ supports 10 languages, including Korean, English, Chinese and Japanese. - The kiosk includes a voice-only mode for visually impaired users and a hybrid voice-and-touch interface for broader accessibility.

Between the lines: - The product reflects a shift from touch-heavy kiosks toward voice interfaces that can serve older adults, foreign visitors and people with disabilities more effectively. - BI C&S is using its history in mission-critical systems for organizations including Samsung SDS, IBK Industrial Bank of Korea and the National Health Insurance Service as proof of capability in public infrastructure. - The company’s focus on in-house development suggests it wants control over performance, privacy and future upgrades rather than dependency on outside AI services. - The timing also points to a broader smart city push in Korea, where local governments are testing transit tools that can scale into exportable infrastructure.

What's next: - BI C&S is targeting local governments nationwide that operate smart bus stops. - In January 2026, the company signed an MOU with the Seoul Dongdaemun-gu Office for AI-powered voice-recognition smart bus stops. - BI C&S won a 600 million KRW procurement contract to supply 15 conversational voice-recognition AI kiosks for a Ministry of SMEs and Startups project. - The company was selected for a public-private open innovation program led by Gangnam-gu and the Korea International Trade Association. - BI C&S will conduct multilingual AI bus stop validation at Samseong Station Smart Shelter. - The company plans to establish a permanent demonstration base near Pangyo Station for domestic and foreign buyers. - After validating and building procurement references in 2026 and 2027, BI C&S plans to begin overseas exports in 2028 as a K-Smart City Package. - Target markets include Southeast Asia, the Middle East, Japan, North America and Europe.

The bottom line: - BI C&S is betting that outdoor voice kiosks can become a core piece of inclusive smart city infrastructure, with Korea as the launch pad and overseas transit markets as the next step.